How does this work...?
Questions, comments, concerns, inquiries, funny jokes... Email Info@MaggsRags.com below
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Common Questions...
What makes Magg’s Rags pieces special?
Every single piece is handmade by artist Maggie McLaughlin using secondhand and reclaimed materials. No two items are exactly alike. Each garment carries its own history and has been reworked with intention, making it truly one-of-one. These are wearable art pieces and should be treated with care and appreciation.
What is your Return Policy?
Returns are handled on a case-by-case basis.
- You must reach out within 7 days of receiving your package to be eligible for a full refund.
- Any inquiries made after 7 days may be eligible for store credit only.
- CUSTOMERS ARE RESPONSIBLE FOR ANY RETURN SHIPPING COSTS
Items must be returned in original condition with tags still on. Due to the one-of-a-kind nature of each piece, we do not offer standard exchanges.
Do you offer custom orders?
Yes—custom orders are available through the “custom order experience” where customers can hand select garments, send in scraps of fabric that are meaningful, and create their piece from scratch with the artist!
When do you release new items?
New drops typically happen ~once a month. For the most accurate and up-to-date information, follow along on Instagram—this is where all drop announcements, previews, and timing will be shared first.
How should I wash my garment?
To preserve the integrity of your piece:
- Turn garment inside out
- Wash on gentle cycle with cold water
- Hang dry only
Because of the nature of reclaimed fabrics and handmade detailing, proper care is essential to keep your piece looking its best over time.
How long does shipping take?
All items are made and processed by hand. Please allow up to 3 weeks for your order to be prepared and shipped. You’ll receive a tracking number via the email used at checkout once your order is on the way.
How do I track my order?
Once your order ships, you’ll automatically receive a tracking link sent to the email address used at checkout. If you don’t see it, be sure to check your spam or promotions folder.
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